When interpreter is present, best practice includes what?

• A. Use only written materials in English.
• B. Address the patient directly and provide education materials in the patient's language.
• C. Speak primarily to the interpreter.
• D. Speak rapidly to finish quickly.

Answer: (B)

Communicate with the patient directly in their language and provide education materials in that language. When an interpreter is present, face the patient, speak in clear, plain language, and pause to allow the interpreter to translate. Use a qualified medical interpreter (in person or remote) and verify understanding with a teach-back approach. Providing translated materials or visuals ensures the patient can read or review the information later, enhancing safety and adherence. This respects the patient’s autonomy and helps prevent misunderstandings. Avoid speaking only to the interpreter or rushing through information, and relying on English-only materials, as that can exclude the patient from essential care information.